Audience:         View               or download HERE the Audience Targets Matrix. For definitions, click HERE

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Prerequisites:  View              or download HERE the Training Prerequisites Matrix

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About:  In this Workshop you will find the impact of human error as the main causal factor of accidents and incidents in the workplace regardless of the type of industry. You will learn to identify, diagnosis and deal with the different types of human errors and causality. You will know the tools required in the work environment to evaluate the variability in employees’ behavior, followed by techniques and methods used to induce changes and reduce human errors. You will relate the variability in people’s behavior to a cognitive and an executive point of view.

 

Content: Definition, Classification and Types ● Analysis of Human Errors ● Hienrich's Domino Theory ● Standards of Behavior ● Human and Organizational Factors ● The Human Variable: Random, Systematic and Sporadic ● The HSE Culture Maturity Ladder ● Human Error and the HSE Management System ● Person-Centered versus System-Centered ● Elements of Behavior Based Management ● Situational Awareness ● Activators-Behaviors-Consequences ● Influencing Factors ● Triggers and Detonators ● Social Styles ● Collective Behaviors ● Safe Behavior versus At-Risk Behavior ● Behavioral Changes ● Developing the “Right” Instinct ● The Beckhard-Harris Formula for Change ● The Tri-Conditional Theory: Able, Knowing, Willing ● Skills and Human Performance ● Standard Work Instructions (SWI) ● Job Cycle Check (JCC) ● Commentary Tasks ● Safety Coaching ● Safety Captain ● Job Execution: Observation and Intervention ● Assessment, Feedback and Reinforcement ● Examples and Case Studies ● Role Play

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