TRAINING TIERS
My Training Programs are beyond basic HSE and touch on areas that have to do with the Business of HSE rather than the Operational aspects and they are tailored to audiences that have authority and decision power within the organization.
The reason for this are two-fold:
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There are plenty of good commercial training courses and programs available that address the technical and operational aspects of HSE (working at heights, confined spaces, ergonomics, PPE, etc)
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The HSE Culture is built from top-down and it is at the Supervisory and Managerial levels where this culture should be nurtured rather than overloading the front line with additional expectations.
Here are the Tier Levels that I work with:
TIER 1
Oriented to personnel related to OPERATIONS (including Support functions) with a minimum number of or with no subordinates or dependents and where the end results are directly associated with their level of execution and their actions.
The magnitude of these results has a direct impact on the daily operations and short-term performance of the organization. Examples: Professional Personnel (Technicians, Specialists, Engineers), Support Personnel (Maintenance, Logistics), Foreman, Storeman, Dispatcher, Warehouse, etc.
TIER 2
Oriented to personnel belonging to MID LEVEL MANAGEMENT and/or COORDINATION of OPERATIONS, who have a certain number of subordinates and dependents. The end results depend on their level of participation, their supervision and effectiveness in controlling the personnel in charge.
The magnitude of these results has a direct impact on operational goals and a significant impact on the performance of the organization. Examples: Field Service Managers, Site Managers, Support Functions Managers, Plant Managers or Supervisors, Site Superintendents, Operations Coordinators, Managers of Section or Department (Engineering, Maintenance, Logistics, HSE, Quality), etc.
TIER 3
Oriented to personnel belonging to SENIOR MANAGEMENT levels with two or more levels of Departments or Areas in charge and a significant number of subordinates and dependents. The end results depend on their business decisions and their participation and effectiveness leading the different areas and business units.
The realization of these results determines the degree of organizational performance and impacts the profitability of the company. Examples: Executive and Senior Managers, General Operations Managers, Area or Regional Managers, Support Functions VP (HSE, Quality, Supply Chain, etc)